SHIPPING POLICY

MARITO SHOES

At Marito Shoes, we aim to provide a smooth, reliable, and convenient delivery experience for our valued customers.

1. Order Processing & Dispatch

* Orders placed before 7:00 PM (Monday–Saturday) are usually dispatched within 1 working day.
* Orders placed after 7:00 PM will be processed on the next working day.
* Orders placed on Sundays or public holidays will be processed on the next working day.
* Dispatch may be delayed due to stock availability, order verification, or unforeseen circumstances.

2. Shipping Within Pakistan

We offer nationwide delivery across Pakistan through our trusted courier partners:

* PostEx
* Rocket Courier Service

Estimated delivery time is generally 2–3 working days after dispatch, depending on the customer’s location and courier operations.

3. Shipping Charges

* Free shipping is available on orders above PKR 8,950 within Pakistan.
* Applicable shipping charges for other orders will be displayed at checkout.

4. International Shipping

International shipping is available to selected destinations. Delivery charges and estimated times depend on the destination and courier availability.

Any applicable customs duties or import taxes are the customer’s responsibility.

5. Order Tracking

Once your order is dispatched, tracking details will be shared where available.

6. Open & Check at Doorstep

Marito Shoes offers an Open & Check at Doorstep service, subject to courier procedures.

Customers should inspect their parcel in the courier representative’s presence and record an unboxing video where possible.

7. Failed Delivery Attempts

If delivery is unsuccessful due to an incorrect address, an unavailable recipient, or unanswered calls, the parcel may be returned. Additional charges may apply for redelivery.

8. Returns & Exchanges

Returns and exchanges are subject to our official Return & Exchange Policy.

9. Contact Information

MARITO SHOES

Flat 8, Canal Road, Block A, NESPAK Housing Society, Phase II, Site 1, Lahore 54000, Pakistan.

Content us on : +92 303 6660019 +92 325 4063786

Thank you for shopping with Marito Shoes!