Privacy policy
MARITO SHOES
Effective Date: October 25, 2026
At Marito Shoes, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, purchase our products, or communicate with us.
1. Information We Collect
When you visit our website or place an order, we may collect:
• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Order and purchase information
• Payment-related information processed through our payment providers
• Customer support messages and communications
• Website usage information, including IP address, browser information, device details, and cookies
• Identification information where required for selected prepaid order verification
2. How We Use Your Information
We use personal information to:
• Process and confirm customer orders
• Arrange shipping and delivery
• Provide tracking information
• Handle customer inquiries, exchanges, and complaints
• Verify payments and prevent fraudulent transactions
• Improve our website, products, and services
• Send promotional messages where permitted or with appropriate consent
• Meet applicable legal and regulatory requirements
3. Payment Security
Our online store operates on Shopify and may use authorized payment service providers to process transactions.
Payment information is handled according to the security practices and privacy policies of the applicable payment service providers.
4. Sharing Your Information
We may share necessary customer information with trusted service providers, including:
• Shopify and website service providers
• Courier and logistics companies
• Payment processing providers
• Customer support and technical service providers
• Analytics and marketing services where applicable
• Government or regulatory authorities when legally required
We limit disclosures to information reasonably necessary for the relevant purposes.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to support shopping cart functionality, improve website performance, remember preferences, and understand visitor activity.
Certain analytics and advertising technologies may also be used depending on our website configuration and applicable consent requirements.
Customers may manage cookies through browser settings or available website privacy controls.
6. Data Protection & Retention
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, and disclosure.
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, or comply with applicable legal obligations.
No online system can guarantee absolute security.
7. Marketing Communications
Customers may receive promotional emails or messages when they have subscribed or where otherwise permitted by applicable law.
Customers may unsubscribe from marketing emails through the unsubscribe option or contact our support team to request removal from promotional communications.
8. Your Privacy Rights
Depending on applicable law, customers may request:
• Access to their personal information
• Correction of inaccurate information
• Deletion of eligible personal information
• Withdrawal of applicable marketing consent
Requests can be submitted through our contact details below. Some information may need to be retained for legal, security, or legitimate business purposes.
9. International Data Processing
Our website and third-party service providers may process or store information outside Pakistan, subject to applicable legal requirements and relevant privacy safeguards.
10. Children’s Privacy
Our online services are intended for customers who are legally able to make purchases. We do not knowingly collect personal information directly from children without appropriate authorization.
11. Changes to This Policy
Marito Shoes may update this Privacy Policy to reflect changes in business operations, technology, or legal requirements.
The latest version will be published on our website with an updated effective date.
12. Contact Information
For privacy-related questions or requests:
MARITO SHOES
Address: Flat 8, Canal Road, Block A, NESPAK Housing Society, Phase II, Site 1, Lahore 54000, Pakistan.
Phone: +92 303 6660019 +923254063786
Email: maritoshoes@gmail.com
Your privacy and trust are important to us.